Shipping Policy

OVNIKART STORE Shipping Policy

Thank you for shopping at OVNIKART STORE. We want you to know exactly what to expect when it comes to receiving your order.

Order Processing

Orders are processed within 1-3 business days (Monday-Friday, excluding U.S. holidays) after payment confirmation. You will receive a confirmation email with your order number once your order has been placed, and a shipping confirmation email with tracking information once your order has shipped.

Shipping Times

We offer FREE standard shipping on all orders within the United States. Because we work with multiple suppliers to bring you the best prices, shipping times vary by product and origin:

Standard U.S. shipping: 7-21 business days from the ship date.
Some items ship from international warehouses and may take up to 25 business days.

If you need an item by a specific date (gift, event, etc.), please place your order well in advance, as we cannot guarantee delivery dates.

Order Tracking

Once your order ships, we will send you a tracking number by email. You can track your package using the link provided. Please allow up to 48 hours for tracking to update after you receive it.

Shipping Delays

OVNIKART STORE is not responsible for shipping delays caused by the carrier, weather, customs processing, or events outside our control. If your order is significantly delayed (more than 30 days beyond the estimated window), contact us at omnicart-store@hotmail.com and we will investigate and resolve it.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier but not received. If you believe your package was lost or stolen, contact the carrier first, then reach out to us and we will help however we can.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately - if the order has not yet shipped, we will correct it.

Customs, Duties, and Taxes

For orders shipped outside the United States, the recipient is responsible for any customs fees, import duties, or taxes charged by the destination country. We cannot mark orders as gifts or undervalue them.